Terms & Conditions
Terms and conditions of sale
You must be 18 years of age or over to purchase alcohol from this website.
Chalari Wines supports the responsible service of alcohol.
All prices include relevant Australian taxes – WET (Wine Equalisation Tax) and GST (Goods and Services Tax).
Legals
Only persons of legal drinking age in their country of residence may access or view this website. By accessing or viewing this website you warrant that you are of legal drinking age in your country of residence.
Copyright
The contents of www.chalariwines.com.au are subject to copyright under Australian and Overseas laws. Unless otherwise indicated, copyright on all contents is owned by Chalari Wines. Information contained on this website may be used for personal use only, commercial use is acceptable upon written permission from Chalari Wines. Information and images sourced from this website must be referenced as ‘Image/information courtesy of Chalari Wines’.
Disclaimer
This website is for information purposes only. We make every effort to ensure that the contents of this website are correct and up to date. However, Chalari Wines makes no warranty as to the completeness, accuracy or reliability of the information and, subject to applicable laws, we do not accept any liability for damages of any kind resulting from the access or use of this site and its contents. The information contained within this website is subject to change without notice.
Returns Policy
At Chalari Wines, we value your satisfaction and are committed to providing quality service. If for any reason you're not completely happy with your purchase, we’re here to help.
How to Request a Return:
Simply submit a Contact Us form detailing the issue, and we will do our best to resolve it. Whether it's a problem with the product or delivery, we're dedicated to working things out for you.
Change of Mind:
If you’ve changed your mind about your purchase, you may return the product at your own cost. The product must be returned in its original, undamaged condition. Upon receiving the returned item, we will issue a refund, minus the original postage costs.
Delivery Issues:
If your order has not been delivered or has been damaged in transit, we will cover the cost of sending a replacement. Please contact us as soon as possible so we can ensure you receive your wine without delay.
For any questions or concerns, please don’t hesitate to reach out to us via email, and we’ll assist you promptly.
